Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help section incorporated into your Online Control Panel. It features an immense repository with frequently asked questions and in–depth help articles written by our experienced help desk support team.

  • Top quality support service
  • Instructional Videos

  • If you want to watch how a task is fulfilled or how an issue is taken care of, instead of just reading about it, then check out our collection of step–by–step video tutorials. They cover plenty of different issues and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 help desk support service with a sixty–minute response guarantee. Our team of capable technicians will be online for you to respond to all the questions that you may have. During off–peak hours, a reply will be given within just twenty minutes.