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Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will open. It includes detailed info about all the actions that you can perform on that particular page. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge assortment of instructional videos clarifying how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, take a peek at our extensive FAQ database, which includes questions asked by real persons and offers real solutions. We regulary update our Frequently Asked Questions section with new articles so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a excellent team of customer service technicians available 24x7x365 and eager to help you with any problem. Each trouble ticket you submit will be replied to within 60 minutes (the average support ticket response time being just twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 310842

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com