Service Channels

  • Video Tutorials
  • Video Lessons

  • Learn easily the guidelines on how to edit a file or import a database through our collection of step by step video training.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center provides a long lineup of Frequently Answered Questions that include all the areas of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our client support staff is present 24x7 to reply to each of your requests. You will have an answer in no more than 60 mins following your ticket submission.

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Types of Assistance

  • Shared Hosting Support
  • Shared Website Hosting Help

  • If you need assistance supervising your Linux shared website hosting account, or need more resources for your sites, just simply let us know and we’ll give you the right resolution.

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  • VPS Hosting Support
  • VPS Assistance

  • Need some help running the SolusVM administration interface? Your VPS is acting up? Just let us know, our team will be prepared to support you.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help & Support

  • You really want to change the configuration of your dedicated hosting server? We are at your service 24 hours a day to support you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and convenient to use. However, if, at any time, you require assistance, you're able to depend on our 24/7 tech support service.
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